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- Email: contact@liveprojects.in
Last Updated: June 25, 2026
Welcome to www.liveprojects.in, an online learning and digital products platform owned and operated by SmartLogix AI Private Limited ("Company", "we", "our", or "us"). This Refund Policy explains the conditions under which refunds may be granted for purchases made through our platform. By purchasing any product or service from our website, you agree to this Refund Policy.
www.liveprojects.in is a product of SmartLogix AI Private Limited, providing online courses, software projects, source codes, digital downloads, templates, scripts, and subscription-based learning services. All payments made on this website are received and managed by SmartLogix AI Private Limited.
Customers may request a refund for an online course within 3 days from the date of purchase, provided that they have not accessed more than 20% of the course content. Refund requests submitted after this period or after significant course usage will not be eligible for a refund.
All digital products, including but not limited to source codes, scripts, templates, plugins, software projects, downloadable files, eBooks, and digital resources, are delivered electronically after successful payment. Due to the nature of digital products, all digital product purchases are final and non-refundable.
Subscription plans are non-refundable once activated. Customers may cancel future renewals at any time through their account dashboard. Cancellation will prevent future billing but will not result in a refund for the current subscription period.
If a customer is charged more than once for the same purchase due to a technical or payment gateway issue, the duplicate amount will be refunded after verification.
If your payment is successfully deducted but your order is not processed due to a technical issue, please contact our support team with your transaction details. After verification, we will either activate your purchase or process a full refund, whichever is applicable.
Refunds will not be granted in the following situations:
Change of mind after purchasing.
Failure to read the product description or requirements before purchase.
Lack of technical knowledge required to install or use the purchased product.
Compatibility issues that were clearly mentioned in the product description.
Downloaded or accessed digital products.
Completed or substantially accessed online courses.
Active subscription plans.
Purchases made using promotional offers, discount coupons, or special pricing unless otherwise required by applicable law.
All refund requests are reviewed individually by SmartLogix AI Private Limited. Approval or rejection of a refund request will be based on the circumstances of the purchase and compliance with this Refund Policy. The Company's decision regarding refund eligibility shall be final.
Approved refunds will be processed within 5 to 10 business days. The time required for the refunded amount to appear in your account depends on your payment method, bank, or payment gateway provider.
If you believe you qualify for a refund or have any questions regarding this Refund Policy, please contact us using the details below:
Website: www.liveprojects.in
Company: SmartLogix AI Private Limited
Email: contact@liveprojects.in
Please include your Order ID, registered email address, payment details, and a brief description of your request so that we can process your inquiry as quickly as possible.
SmartLogix AI Private Limited reserves the right to modify, update, or replace this Refund Policy at any time without prior notice. Any changes become effective immediately upon publication on www.liveprojects.in. We encourage users to review this policy periodically to stay informed of any updates.
By purchasing any product or service from www.liveprojects.in, you acknowledge that you have read, understood, and agreed to this Refund Policy.
